FAQs & Disclaimers

Refunds/Returns/Exchanges

All sales are final, which means that no returns, refunds, or exchanges will be granted. Please be sure your order is correct before placing it.

Shipping Times & Delivery

Orders are typically delivered within 1-2 weeks but can arrive earlier or later depending on location. All orders are shipped out within 1-3 days.

If any issues arise with the delivery company such as delays, incorrect addresses, or failed delivery. The customer must handle all inquiries and disputes with the carrier. Please purchase shipping protection if you need protection for your order.

Any more questions?

Contact us at info@sterlingstar.us if your question hasn't been answered! We'll be happy to help!